Frequently asked questions.
Who is making the products?
Currently, everything that Streets of Mauve offers is made in-house. This provides a higher level of quality control and allows us to cut down on excess cost and material waste. Streets of Mauve is a small - woman owned and operated business. Since many of our items are made to order, please allow up to 2 weeks for production.
What size should I order?
We do our best to include size charts for each garment but if you are unsure of how to take your specific measurements, use the button below!
How long does a custom order normally take?
The time of design and production will differ for each custom order. A general timeline can be up to 4 weeks but depends on the availability of materials and design difficulty, excluding shipping timeframes. If you have a specific timeline that you are hoping to receive your item in, please mention this in the custom order form. Streets of Mauve will do our best to get your order fulfilled in the desired timeframe. If for any reason this is not possible, the customer will be informed as soon as possible.
What if the length of a product is too long/too short?
Many of our products are made to order. This allows for specifications to be made in some cases. In most scenarios, items are able to be shortened. If you wish to enquire about the possibility of the adjustment, just contact us at the ‘Let’s Chat’ button below.
I have a question about my order, how can I reach out?
The best way to get information concerning your order is to send a message. Click the button below to be redirected to a form that you can fill out and I will get back with you as soon as possible!